FAQs

Q: What are the recommended power supply settings?
A: +5.24VDC on all 8-line games. This reading should be taken at the small edge connector.
For VGA games +5.50VDC at the 9-pin connector of the power supply
*NOTE: All voltage should be set with the use of a voltmeter.
Q: Can I replace my game board with another?
A: All 8-line games are interchangeable. Some may require a wire change.
Q: How do I control the volume of my game?
A: Most boards have a volume control on it marked as “VR1”. Those that don’t, have a setting in the on screen programming.
Q: How do I stop my bill acceptor from taking the $1 bills?
A: Most DBA’s have a switch that controls which bills will be accepted. Others will have to be programmed by a coupon to disable the unwanted bills.
Q: My printer was working before I reset my game. What has changed?
A: Most games have default settings that it will revert to when a game is reset.
These defaults may not be the same settings you have chosen. The printer in the default may not be the one you have.
Q: After a storm or loss of power my games aren’t set up the way they were before, why?
A: Chances are there may be a bad battery on the board. It also may just be that the board reset to the default settings.
Q: My game board has a toggle switch, how do I reset it?
A: Power down the game, flip the switch it is spring-loaded and should return to original position. Turn game on; check bookkeeping to see if board was zeroed out.
Q: The game board has no toggle switch how do I reset it?
A: Some boards have a push button that will need to be pushed while game is showing bookkeeping screen.
*NOTE: Games without either switch will give this option in the “Data Setting” screen.
Q: When I change my Difficulty Level, do I need to reset my game?
A: Yes, but remember to check the settings before you allow game play. Some games revert to default values.
Payment: We accept cash, checks (with approval), Mastercard, Visa, American Express, and ship COD (cash on delivery)
Non-Warranty Repairs: All repairs not covered by our product warranty policy (including any products not directly purchased from Reel Amusements^®) will incur a labor charge. We will warranty our repair work for 30 days.
Returns: All special order parts are non refundable. A 15% restocking fee may be applied for any returns that are approved.